Sample Policy/Sognare Sample Boxes

 

Thank you for visiting sognaretile.com.  We understand that before making a purchase, some customers do like to see the samples.  We will be happy to ship the samples to you.

Sample Policy:

If you require samples, please send us an email to info@sognaretile.com with the following information.

1.  Subject:  Samples

2.  Name and color of product

3.  Specify whether you are requesting a full piece or a small sample swatch

4.  Your shipping address

5.  Your phone number

While we do not charge for a small sample swatch, we do charge for the shipping.  As a courtesy to our customers, we will refund 50% of the sample shipping costs back to you when you place a full order with us :)

As soon as we receive the request, we will email you with the cost of shipping - if approved by you, we will ship out the samples to you. 

Sognare Sample Boxes:

We have spectacular new sample boxes! Just let us know the color scheme that you are looking for, and the type of products, and we will custom create a box for you with numerous samples to fulfill your design needs! All for a flat rate of $39 which includes samples + shipping!

Ex: If you request a Sognare Sample Box for grey tiles, we will create a box and put over 7-10 samples of various different grey tiles, mosaics, etc, and ship a box to you!

As a customer, you've got tons of choices for tile supplies, we feel extremely fortunate that you have selected to do business with us - thank you!

Our goal is to provide exceptional customer service to each and every client, please let us know if you there is anything that we can do make this a seamless and pleasant experience for you - we are here to help!

Thank you!