Sample Policy/Sognare Sample Boxes
Thank you for visiting sognaretile.com. We understand that before making a purchase, some customers do like to see the samples. We will be happy to ship the samples to you.
If you require samples, please send us an email to firstname.lastname@example.org with the following information.
1. Subject: Samples
2. Name and color of product
3. Specify whether you are requesting a full piece or a small sample swatch
4. Your shipping address
5. Your phone number
While we do not charge for a small sample swatch, we do charge for the shipping. As a courtesy to our customers, we will refund 50% of the sample shipping costs back to you when you place a full order with us :)
As soon as we receive the request, we will email you with the cost of shipping - if approved by you, we will ship out the samples to you.
Sognare Sample Boxes:
We have spectacular new sample boxes! Just let us know the color scheme that you are looking for, and the type of products, and we will custom create a box for you with numerous samples to fulfill your design needs! All for a flat rate of $39 which includes samples + shipping!
Ex: If you request a Sognare Sample Box for grey tiles, we will create a box and put over 7-10 samples of various different grey tiles, mosaics, etc, and ship a box to you!
As a customer, you've got tons of choices for tile supplies, we feel extremely fortunate that you have selected to do business with us - thank you!
Our goal is to provide exceptional customer service to each and every client, please let us know if you there is anything that we can do make this a seamless and pleasant experience for you - we are here to help!